Cochrane seeks Cochrane Support Manager

Cochrane seeks Cochrane Support Manager

Location: Flexible location (remote working) – contract type dependent on location.
Specifications: Permanent employment contract if successful applicant based in UK, Germany or Denmark. Consultancy contract in other locations.
Hours: Full time/Part time considered (0.6 FTE - 1.0 FTE)
Salary: £41,191 per annum full time equivalent
Application Closing Date:  Wednesday 28 September 2022 (Midnight GMT).

The core purpose of this role is to ensure that the Cochrane Support Team is effectively managed, so that we can continue to provide the high levels of service that our users have come to expect from us. The role holder will be a Support Officer as well as the leader of the team, providing line management and team management for the whole support team.

The Cochrane Support team is the first point of contact for the international Cochrane community. We provide technical and user support to Cochrane editorial teams and review authors; and handle enquiries from members of the public about Cochrane’s work.

We pride ourselves on our timely and coordinated support service, covering a broad range of areas including Cochrane editorial processing and publication, review-writing software, Cochrane Account login, membership, training, and volunteering opportunities.

The team works closely with Cochrane’s Central Editorial Service and Editorial and   Methods   Department, as   well   as   IT   Services, to   ensure   accurate, consistent   responses   to   queries   on   Cochrane   technology, policies and methods

Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information.

  • For further information on the role and how to apply, please click here
  • The supporting statement should indicate why you are applying for the post, and how far you meet the requirements, using specific examples.
  • Note that we will assess applications as they are received, and therefore may fill the post before the deadline.
  • Deadline for applications: Wednesday 28 September 2022 (12 midnight GMT).
Wednesday, September 21, 2022